Serious Website Support For Your Business
Our Website Support Services
Website Care Plans
Your site is built on the world's most popular content management system (CMS) WordPress. Allows non-techies to update and edit content and images.
TimeBlocks
No care plan? No problem. Pre purchase time for small adhoc website jobs
Troubleshooting
Sometimes things go wrong. If you've no care plan in place, we can troubleshoot the issue.
WordPress Site Migration
Moving your WordPress website can be a daunting prospect. But don't worry, we've got your back.
SSL/HTTPS Setup
Secure you website with an SSL certificate to display the green padlock to your visitors.
Create Stripe Account
You need to take payments, but have no payment processor? We'll create you a Stripe account.
SMTP Email Integration
Say goodbye to missed notifications and hello to consistent email performance.
WordPress Training
One to one WordPress overview training for up to 2 people (up to 2hrs).
DNS Support
Need to update your domain records? Whether it's a simple edit or a full migration to Cloudflare, we'll take care of it for you.
Website Tune Up Service
Websites slow down over time. A tune-up clears out the clutter, speeds things up, and makes your backups reliable again.
SEO Support
Flexible Search Engine Optimisation (SEO) Support. Optimise on Demand with Our Pay-As-You-Need SEO Support.
Website Care Plans
For WordPress management, support and maintenance on an ongoing basis, we’re encouraging clients to move onto our Client Care Plan packages. Here’s a link to the brochure.
The Premium and Professional packages both include unlimited content changes and technical support.
If you have on-going support needs, this will be the most cost-effective, efficient route to support and maintenance, and will free you up to concentrate on higher-value tasks in your business.
Contact us today to learn more about our website support services & how we can support your business.
TimeBlocks
For clients not on Care Plans, and Care Plan client’s who need help beyond their monthly support, you can purchase TimeBlocks for small ad-hoc website support tasks.
TimeBlocks are pre-purchased chunks of time that can be called off against as and when needed. This removes the need to send multiple quotes and invoices for small jobs, increasing efficiency. This efficiency saving is passed on to the client.
TimeBlocks can be purchased in half-day multiples (£249). For full-day purchases (£499) you’ll get 9 hours for the price of 8 (saving £62.37). TimeBlocks are valid for 6 months.
Troubleshooting
For customers needing support beyond the scope of their Care Plan, and clients not supported by a Care Plan, but need help with a technical issue with their website (eg. something is broken or some malware has been detected, for example), we offer a Troubleshooting service.
It’s £125 to troubleshoot the issue. If we can fix while troubleshooting that will be all you need to pay. If not, we’ll let you know what actions are needed and provide an estimated costing for the fix.
WordPress Site Migration
Moving your WordPress website can be a daunting prospect. But don’t worry, we’ve got your back.
Our bulletproof tried and tested process means we can move your site quickly, with minimal disruption.
Standard WordPress site migration (£249).
Advanced WordPress site migration; if your website has advanced functionality such a WooCommerce, LMS, appointment booking, social platform (BuddyPress/BBPress/Ultimate Member etc), membership functionality, job manager, event calendar, custom post types etc. (From £499)
A website audit may be required prior to site migration, to understand the structure of the site, the software in-use and general health of the site. Site audits are (£249).
If you would like to discuss your WordPress site migration requirements, please tap the button below and we can arrange a suitable time to talk. Thank you.
Contact us today to learn more about our website support services & how we can support your business.
WordPress SSL/HTTPS Setup
Your website need to be secure in order to show your visitors you care about protecting their data, to rank better in Google and if you want to take payments via your site. Our WordPress SSL/HTTPS Setup service takes care of that for you.
Create Stripe Account
You need a Stripe account set up in order to take payments. But haven’t got one set up or you do have an account but can’t access it. Not to worry. Our Create Stripe Account service will take care of the for you. We’ll request all the details we need and create you a brand new Stripe account on your behalf, for just £125.
SMTP Email Integration for WordPress
Enhance your WordPress site’s email reliability with our SMTP setup service. We configure your website to send emails through a Simple Mail Transfer Protocol (SMTP) server, ensuring improved deliverability and secure communication. Say goodbye to missed notifications and hello to consistent email performance.
This service starts from just £97.
Contact us today to learn more about our website support services & how we can support your business.
WordPress Training
Elevate your WordPress skills with our personalised one-on-one training for up to 2 people. Gain knowledge and confidence in using the WordPress platform. Starting at £250 for up to 2 hours, get equipped with the essentials and take control of your website’s future with our tailored guidance.
DNS Support
Your domain’s DNS records control where your emails go, how your website connects and whether things like Google verification actually work. Getting them wrong can take your site or email offline.
If you need to add a new record, update an existing one, or move your DNS somewhere more reliable like Cloudflare, we can handle it.
What we help with:
- Adding or editing DNS records (MX, CNAME, A records, TXT verification)
- Migrating DNS management to Cloudflare
- Setting up new domains or subdomains
Simple edits like adding a single record start at £62.50. Larger tasks such as full DNS migrations to Cloudflare start at £249.
Every situation is different, so please get in touch to discuss your requirement for an accurate quote.
Website Tune Up Service
If your site is three years old or more, backups are taking longer than they used to, or things just feel slower than when the site launched, it’s probably time for a website tune up.
Over time, websites collect clutter. Old backup files, unused plugins, database bloat, images that were uploaded and forgotten. Over time, this slows everything down and makes backups unreliable.
The longer a backup takes to run, the more likely it is to fail. And when backups fail, you’ve got nothing to fall back on if something goes wrong.
A tune-up clears all that out. Your site runs faster, your backups complete quickly, and you’re protected if disaster strikes.
Speak to a Web Expert
Give us a call or drop us a message below, we’re ready to help 👍